Travel Agents

Your Expertise. Exceptional Trips

Turn customer inquiries and your agency’s knowledge into accurate, personalized itineraries and compelling proposals.

Tripsica’s Lisbon itinerary planning view, showing day-two activities, departure times and transit details.

The inquiry is already your starting point.

Bring in customer emails, WhatsApp messages or voice notes. Turn scattered travel plans into a day-by-day itinerary your team can refine.

Sample inquiry

Pasted email example

From: Alex Morgan

Subject: Portugal family trip

Hi! We’re planning Portugal for 12–19 December 2026: two adults and our daughter, who’s 8. We’d love Lisbon and Porto, quiet hotels, good local food and trains between cities. Our budget is around 4,500. We already have a Lisbon walking tour booked for 14 December at 10am. We’d also like to be in Porto that morning. Can you help?

Pasted WhatsApp messages example

Messages from Alex Morgan

  • Hi! Portugal, 12–19 December 2026. Two adults + our daughter, 8. Lisbon and Porto.
  • Budget around 4,500. Quiet hotels, local food and trains between cities please.
  • We have a Lisbon walking tour booked on 14 December at 10am, but would also like to be in Porto that morning. Can you help?

Example voice-note transcript

From: Alex Morgan

We’re thinking Portugal, December twelfth to nineteenth, twenty twenty-six. Two adults and our eight-year-old daughter. Lisbon and Porto, quiet hotels, local food, and trains between the cities. Budget around four thousand five hundred. We’ve booked a walking tour in Lisbon on December fourteenth at ten in the morning. We’d also like to be in Porto that morning.

Swipe sideways to read the full itinerary.

Tripsica itinerary for a family trip to Lisbon and Porto, 12–19 December 2026.

Your knowledge makes the difference.

Bring your destination expertise, preferred suppliers and signature experiences into every client journey.

Sample knowledge base

Your agency’s Lisbon collection

  • Lisbon destination notes

    Neighbourhood advice, pacing and practical details.

  • Preferred hotels — Lisbon

    Your team’s shortlist and selection notes.

  • Signature experiences

    Distinctive moments your agency recommends.

Preview of a personalised Lisbon itinerary featuring neighbourhood walks, a boutique hotel and a local ceramics experience.

Illustrative knowledge documents and itinerary preview, not confirmed bookings.

Build around what is already booked.

Connect existing flights, hotel stays and activities with routes, travel times and a pace that suits your client.

Explore a sample booking

Imported details

Arrival airport: Humberto Delgado Airport, Lisbon (LIS). Arrival: 12 December 2026 at 11:05.

Hotel: Sample Lisbon hotel. Planned arrival: 12:35.

Activity: Lisbon walking tour. Scheduled: 14 December 2026 at 10:00. Duration: 2 hours 30 minutes

Mobile view of a Tripsica travel plan connecting existing bookings for a day in Rome.
Desktop view of a Tripsica travel plan connecting existing flight, hotel and activity bookings in Rome.

Illustrative example, not a live reservation. Importing a booking does not amend or cancel it.

ITINERARY QUOTATIONS

Every service. A clearer quotation.

Bring accommodation, transport and experiences into an itemized proposal with clear inclusions and exclusions.

Clear for your client. Detailed for your team.

Create a quotation

Illustrative quotation · Sample prices, not a live supplier feed.

Customer-facing Lisbon quotation showing travel services, inclusions and the total proposal price.
Internal agent view of a Lisbon quotation showing supplier costs, agency markup and customer prices.

These public views use fictional demonstration data, not a live pricing calculator. In the real workflow, customer access must receive only customer-safe information; hiding internal costs in a tab is not access control.

A clear next step, at every stage.

Keep client approvals, availability checks, supplier requests and payments connected to the agreed trip.

Responsible party

Client, with the travel team.

Required action

Review the itinerary, included services and preferences. Ask for changes before approving the quote.

Completion evidence

An agreed proposal version, ready for quote approval.

Responsible party

Client.

Required action

Approve the quoted scope, price and terms, noting any availability conditions. This accepts the proposal; it does not confirm supplier bookings.

Completion evidence

Recorded approval of the specific quote version and its terms.

Responsible party

Travel team and relevant suppliers.

Required action

Check current availability and pricing through the booking channels available for each service. Request supplier responses where needed. If a service is unavailable, return to review with alternatives.

Completion evidence

An availability response for each requested service, with any changes identified for review.

Responsible party

Client or designated payer.

Required action

Authorize the agreed payment amount and method under the applicable payment terms. Authorization is separate from payment collection and supplier confirmation.

Completion evidence

A record of the payer’s authorization, amount and applicable terms.

Responsible party

Suppliers confirm; the travel team checks and shares the details.

Required action

Complete the required booking steps through the applicable channels, then check supplier confirmations against the agreed trip. Identify anything still pending.

Completion evidence

Supplier-issued references or documents for confirmed services, with outstanding items clearly marked.

A change can mean a step back.

If a service is unavailable, the travel team brings alternatives back for review. A change to price, service or terms may require renewed client approval before proceeding.

Booking depends on the service.

Services are booked through the channels available for the agreed trip. The travel team will explain what can be completed in Tripsica and what requires a supplier or an external booking channel. Proposal acceptance and payment authorization are not supplier confirmation.

Know what is confirmed. See what needs attention.

Keep pending services, changes and follow-up actions visible across the trip.

Rome · Sample trip

Illustrative example

Sample services and workflows for illustration only—not live booking data or a statement of supported integrations.

  • City hotel · 2 nights

    Service date18–20 Jun 2027
    SupplierExample Hotel Partner
    Booking statusHeld

    Expires 14 Jun, 18:00 Rome time

    Payment statusNot paid
    Next actionConfirm before hold expires
    View booking history

    13 Jun · Requested: a two-night stay was sent to the supplier. 14 Jun · Held: the supplier reserved the room until 14 Jun 2027 at 18:00, Rome time. Confirmation is still required. Supplier penalty: none recorded.

  • Airport → city hotel

    Service date18 Jun 2027 · 10:30
    SupplierExample Transfer Partner
    Booking statusConfirmed
    Payment statusPaid
    Next actionNo action needed
    View amendment history

    12 Jun · Confirmed: airport pickup booked for 10:00. 13 Jun · Amendment confirmed: pickup moved to 10:30 following a flight change. Supplier amendment fee: €15, paid. No refund due.

  • Evening food walk

    Service date19 Jun 2027 · 18:00
    SupplierExample Activity Partner
    Booking statusUnavailable
    Payment statusPart refunded
    Next actionFollow up €30 outstanding refund
    View cancellation & refund history

    10 Jun · Confirmed: €80 paid. 12 Jun · Unavailable: the supplier cancelled the activity. Supplier cancellation penalty: €0. An €80 refund was requested; €50 has been received, leaving €30 outstanding. A refund request is not a receipt of funds.

    Refund requested

    €80 · Requested 12 Jun 2027

    Refund received

    €50 · Received 13 Jun 2027

A proposal your client can feel confident about.

Bring the journey, pricing and next steps into one clear presentation.

Your agency
Client proposal

A little Lisbon, beautifully planned.

3 days · 2 nights · 2 adults

Illustrative sample
Lisbon’s waterfront in warm natural light, with the city rising behind the riverfront.
  • Day 1 — Arrive and settle in

    ArrivalAirport pickup after your flight arrives; allow approximately 45 minutes to reach the hotel.

  • StayCheck in to your selected central Lisbon hotel for two nights.

  • EveningExplore nearby at your own pace.

  • Day 2 — The city and the river

    MorningA two-hour guided walk through the historic centre.

  • AfternoonContinue to the nearby waterfront, with time for lunch and independent exploring.

  • TransitWalking between central stops; local transport is not included.

  • Day 3 — An easy departure

    MorningBreakfast and time at leisure before checkout.

  • DepartureHotel-to-airport transfer; pickup time to be agreed once your flight details are supplied.

  • Selected hotel

    2 nights, double room, breakfast

    €360
  • Airport transfers

    Arrival and departure

    €60
  • Guided city walk

    2 adults

    €80
Total for 2 adults€500

Included

The hotel stay, breakfast, two airport transfers and guided walk listed above.

Not included

Flights, other meals, local public transport, attraction tickets and travel insurance.

Illustrative pricing only. Availability, applicable taxes and final terms must be confirmed before booking.

Awaiting your approval

Nothing in this sample is booked.

  • Review the itinerary and price.

  • Share flight details so transfer times can be agreed.

  • Approve the proposal; your agency will then confirm availability, final pricing and payment instructions.

Payment is not requested in this preview.

A clear plan, with the details connected.

Two nights in one central Lisbon hotel keep the stay simple. The riverside visit and guided walk sit together on day two, while both airport transfers appear in the itinerary and the €500 total.

Explore Sample Proposal

Full sample coming soon.

Bring your next client brief to Tripsica.

Combine your expertise with practical travel planning to create a journey worth presenting.