Travel Agents
Your Expertise. Exceptional Trips
Turn customer inquiries and your agency’s knowledge into accurate, personalized itineraries and compelling proposals.
The inquiry is already your starting point.
Bring in customer emails, WhatsApp messages or voice notes. Turn scattered travel plans into a day-by-day itinerary your team can refine.
Sample inquiry
Pasted email example
Hi! We’re planning Portugal for 12–19 December 2026: two adults and our daughter, who’s 8. We’d love Lisbon and Porto, quiet hotels, good local food and trains between cities. Our budget is around 4,500. We already have a Lisbon walking tour booked for 14 December at 10am. We’d also like to be in Porto that morning. Can you help?
Pasted WhatsApp messages example
Example voice-note transcript
We’re thinking Portugal, December twelfth to nineteenth, twenty twenty-six. Two adults and our eight-year-old daughter. Lisbon and Porto, quiet hotels, local food, and trains between the cities. Budget around four thousand five hundred. We’ve booked a walking tour in Lisbon on December fourteenth at ten in the morning. We’d also like to be in Porto that morning.
Swipe sideways to read the full itinerary.
Your knowledge makes the difference.
Bring your destination expertise, preferred suppliers and signature experiences into every client journey.
Sample knowledge base
Your agency’s Lisbon collection
Lisbon destination notes
Neighbourhood advice, pacing and practical details.
Preferred hotels — Lisbon
Your team’s shortlist and selection notes.
Signature experiences
Distinctive moments your agency recommends.
Illustrative knowledge documents and itinerary preview, not confirmed bookings.
Build around what is already booked.
Connect existing flights, hotel stays and activities with routes, travel times and a pace that suits your client.
Explore a sample booking
Imported details
Arrival airport: Humberto Delgado Airport, Lisbon (LIS). Arrival: 12 December 2026 at 11:05.
Hotel: Sample Lisbon hotel. Planned arrival: 12:35.
Activity: Lisbon walking tour. Scheduled: 14 December 2026 at 10:00. Duration: 2 hours 30 minutes
ITINERARY QUOTATIONS
Every service. A clearer quotation.
Bring accommodation, transport and experiences into an itemized proposal with clear inclusions and exclusions.
Clear for your client. Detailed for your team.
Create a quotationIllustrative quotation · Sample prices, not a live supplier feed.
These public views use fictional demonstration data, not a live pricing calculator. In the real workflow, customer access must receive only customer-safe information; hiding internal costs in a tab is not access control.
A clear next step, at every stage.
Keep client approvals, availability checks, supplier requests and payments connected to the agreed trip.
Responsible party
Client, with the travel team.
Required action
Review the itinerary, included services and preferences. Ask for changes before approving the quote.
Completion evidence
An agreed proposal version, ready for quote approval.
Responsible party
Client.
Required action
Approve the quoted scope, price and terms, noting any availability conditions. This accepts the proposal; it does not confirm supplier bookings.
Completion evidence
Recorded approval of the specific quote version and its terms.
Responsible party
Travel team and relevant suppliers.
Required action
Check current availability and pricing through the booking channels available for each service. Request supplier responses where needed. If a service is unavailable, return to review with alternatives.
Completion evidence
An availability response for each requested service, with any changes identified for review.
Responsible party
Client or designated payer.
Required action
Authorize the agreed payment amount and method under the applicable payment terms. Authorization is separate from payment collection and supplier confirmation.
Completion evidence
A record of the payer’s authorization, amount and applicable terms.
Responsible party
Suppliers confirm; the travel team checks and shares the details.
Required action
Complete the required booking steps through the applicable channels, then check supplier confirmations against the agreed trip. Identify anything still pending.
Completion evidence
Supplier-issued references or documents for confirmed services, with outstanding items clearly marked.
A change can mean a step back.
If a service is unavailable, the travel team brings alternatives back for review. A change to price, service or terms may require renewed client approval before proceeding.
Booking depends on the service.
Services are booked through the channels available for the agreed trip. The travel team will explain what can be completed in Tripsica and what requires a supplier or an external booking channel. Proposal acceptance and payment authorization are not supplier confirmation.
Know what is confirmed. See what needs attention.
Keep pending services, changes and follow-up actions visible across the trip.
Rome · Sample trip
Illustrative exampleSample services and workflows for illustration only—not live booking data or a statement of supported integrations.
City hotel · 2 nights
Service date18–20 Jun 2027SupplierExample Hotel PartnerBooking statusHeldExpires 14 Jun, 18:00 Rome time
Payment statusNot paidNext actionConfirm before hold expiresView booking history
13 Jun · Requested: a two-night stay was sent to the supplier. 14 Jun · Held: the supplier reserved the room until 14 Jun 2027 at 18:00, Rome time. Confirmation is still required. Supplier penalty: none recorded.
Airport → city hotel
Service date18 Jun 2027 · 10:30SupplierExample Transfer PartnerBooking statusConfirmedPayment statusPaidNext actionNo action neededView amendment history
12 Jun · Confirmed: airport pickup booked for 10:00. 13 Jun · Amendment confirmed: pickup moved to 10:30 following a flight change. Supplier amendment fee: €15, paid. No refund due.
Evening food walk
Service date19 Jun 2027 · 18:00SupplierExample Activity PartnerBooking statusUnavailablePayment statusPart refundedNext actionFollow up €30 outstanding refundView cancellation & refund history
10 Jun · Confirmed: €80 paid. 12 Jun · Unavailable: the supplier cancelled the activity. Supplier cancellation penalty: €0. An €80 refund was requested; €50 has been received, leaving €30 outstanding. A refund request is not a receipt of funds.
Refund requested
€80 · Requested 12 Jun 2027
Refund received
€50 · Received 13 Jun 2027
A proposal your client can feel confident about.
Bring the journey, pricing and next steps into one clear presentation.
A little Lisbon, beautifully planned.
3 days · 2 nights · 2 adults
Illustrative sample-
Day 1 — Arrive and settle in
ArrivalAirport pickup after your flight arrives; allow approximately 45 minutes to reach the hotel.
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StayCheck in to your selected central Lisbon hotel for two nights.
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EveningExplore nearby at your own pace.
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Day 2 — The city and the river
MorningA two-hour guided walk through the historic centre.
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AfternoonContinue to the nearby waterfront, with time for lunch and independent exploring.
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TransitWalking between central stops; local transport is not included.
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Day 3 — An easy departure
MorningBreakfast and time at leisure before checkout.
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DepartureHotel-to-airport transfer; pickup time to be agreed once your flight details are supplied.
- Selected hotel€360
2 nights, double room, breakfast
- Airport transfers€60
Arrival and departure
- Guided city walk€80
2 adults
Included
The hotel stay, breakfast, two airport transfers and guided walk listed above.
Not included
Flights, other meals, local public transport, attraction tickets and travel insurance.
Illustrative pricing only. Availability, applicable taxes and final terms must be confirmed before booking.
Awaiting your approval
Nothing in this sample is booked.
Review the itinerary and price.
Share flight details so transfer times can be agreed.
Approve the proposal; your agency will then confirm availability, final pricing and payment instructions.
Payment is not requested in this preview.
A clear plan, with the details connected.
Two nights in one central Lisbon hotel keep the stay simple. The riverside visit and guided walk sit together on day two, while both airport transfers appear in the itinerary and the €500 total.
Full sample coming soon.
Bring your next client brief to Tripsica.
Combine your expertise with practical travel planning to create a journey worth presenting.